Reference

Understand What Governs Your unicon365 Account

These Terms and Conditions set out the binding agreement between you and unicon365 the moment you open an account and access our lobby.

Applies to all account holdersCovers UPI, Paytm, PhonePe transactionsAvailable where local law permitsUpdated and binding upon account useIndia-specific access conditions apply
unicon365 Understand What Governs Your unicon365 Account
CONTACT POLICY SUPPORT

Reach Us Regarding Any Term or Condition

If any clause in these Terms and Conditions is unclear, or if you need to raise a concern about how a condition has been applied to your account, our support team is…

Live Chat Start a live chat directly from your account dashboard. Our agents handle policy and account-access queries around the clock and can clarify specific clauses as they apply to your situation.
Email Support Send a detailed message to our support address for written responses on Terms and Conditions matters. Email is recommended when you need a documented record of our reply for your own records.
Help Centre Our Help Centre holds the full text of current Terms and Conditions alongside version history. Search by topic — account access, payments, or dispute process — and find the relevant clause directly.
HOW WE HANDLE POLICY

See How unicon365 Manages Your Account Obligations

These six areas explain how we apply our Terms and Conditions in practice — from the data we hold about your account to how you can request changes or raise a dispute.

Data We Retain

We keep account data — including transaction records for UPI, Paytm and PhonePe activity — for as long as required under applicable law and our internal retention schedule. You may request a summary of what we hold at any time through support.

Cookie Policy

Our platform uses functional and analytics cookies to maintain your session and improve lobby performance. You can adjust cookie preferences in your browser settings, though some features may not function fully if certain cookies are disabled.

Account Security

Your account is protected by password authentication and, where enabled, two-factor verification. You are responsible for keeping your login credentials confidential. Any suspected unauthorised access should be reported to us immediately via live chat.

Dispute Resolution

If you believe a term has been applied incorrectly to your account, raise a dispute through our support team within 30 days of the relevant transaction or decision. We will review the matter and respond with our finding in writing.

Requesting Changes

You may contact us to update personal details such as your registered email or phone number. Changes to core account information are subject to identity verification before they take effect, in line with our account-security obligations.

Who to Contact

For any question about how these Terms and Conditions apply to your specific account — including payment disputes, access conditions, or data requests — contact our policy support team via live chat or email. We do not handle policy queries through social channels.

Answers to What You Ask About These Terms

The questions below address what account holders most frequently ask when reading through the Terms and Conditions. If your question is not covered here, our support team can address it directly through live chat or email.

They take effect the moment you complete account registration and begin using the platform. Continuing to access your account after any updated version is published also constitutes acceptance of the revised Terms and Conditions.

Yes. Access to unicon365 and the specific conditions that govern your account depend on the laws of your local jurisdiction within India. Use of the platform is available only where local law permits it.

All deposits and withdrawals processed through UPI, Paytm, PhonePe and Google Pay fall under the payment conditions set out in these Terms. You must be the verified owner of the payment method used for any transaction.

We post the updated version on this page with a revised effective date. Where changes are material, we aim to notify you via the email address registered to your account before the update comes into force.

A breach may result in a temporary suspension of your account pending review, restriction of certain features, or in serious cases, permanent closure. We will communicate the reason and any steps you can take to resolve the matter.

Contact our support team within 30 days of the relevant decision or transaction. Submit your dispute via live chat or email with your account details and a description of the issue; we will respond with our finding in writing.

Yes. Under our data retention policy and applicable law, you may request a summary of account data we hold. Submit your request through live chat or email support and we will process it within the timeframe required by applicable rules.